I'm not asking for help with Wordpress.
And if Dreamhost couldn't or wouldn't help me, they could just tell me that and I would cut my losses. But they opened a ticket and followed up with me, so I do not believe I was wrong in asking for assistance.
And my scripts are fine.
I always do.
When you pay for a service, it's common to expect a response from customer service - even if you've fixed the problem yourself. What you would have done is really not relevant since you don't know what I actually did. Trying to figure out where the system failed is not the same thing as just waiting around for a month. My site was still live, and I had a workaround. But I'm still curious to know how to identify and fix a problem instead of just doing a lazy blanket re-install that would end up taking me more time in the long run.
Even with the most due diligence, shit can sometimes go wrong. [hr]
Thank you. I understand now that you meant I was sent a separate email on April 28th, which I did not receive until now. Thanks for the resend. Will try it out and see how it goes.