There is always people like you that settle for what they are given.
[color=#0000CC]My slightly more accurate interpretation: I've done my homework, understand the terms of service I signed on for and have been here long enough to have a feel for the staff and they way they handle things around here, and generally speaking, I approve. In short, I've received what I've paid for.[/color]
[color=#0000CC]Clearly. And you go boy.[/color]
I paid good money for service that has degraded to the point of being unreliable. They can admit there are problems all day. If they can't fix it, its worthless.
All I asked for was a refund for the un-used time. Had they been "a class act" they would have simply refunded my money so I could move on.
[color=#0000CC]Agreed. It's been my experience here, that when DH are responsible for a problem, they make it right. I would be shocked if they did not refund your money based on the fact that you're a fairly new sign up, got here right in the middle of the troubles and experienced some first hand that cost you (even though it's clearly against the agreement you entered into when signing up). If they don't take care of their mistakes then you have every right to get mad and take it as far as you like. I can't help but feeling that your attitude has a huge part to do in the breakdown in communications and service however and I hope you can open your eyes and see that.[/color]
Instead, John chose to let this boil-over into a public fight, and instead of giving me notice, or the courtesy of waiting until the end of the month (1 whole day) he chose to pull the plug on all my domains, causing the email to bounce, and costing me extra time and money to clean-up the mess, having to call clients and explain what "DreamHost" did.
[color=#0000CC]As I alluded to in my previous post, and you've proven here again by your own words, you have trouble taking personal responsibility for your actions. You have a responsibility to your clients, they don't care about your providers, vendors or problems, YOU are their man. Again I suggest you look into another solution besides shared hosting if you have that much at stake. Good luck finding colo or your own datacenter that can provide DH levels of uptime at 450 a year[/color]
I wasn't notified until AFTER he pulled the plug, and locked me out from all my sites. Class act act huh?
[color=#0000CC]I honestly don't want to talk to you either.[/color]
I still have not recieved a refund. So what would YOU do? Kiss their asses some more? You seem pretty good at that.
[color=#0000CC]What I would do? I can't say, all I've heard of this is your side of the story and I'm not sure you don't have real issues with clear thinking. In fact, it's plain to see that your thinking and actions are ruled by extreme emotion. I'm a good ass kisser? Heh. I wouldn't categorize myself as a typical hosting forum butt kisser, I've seen my share of those when I tried some other hosts. Read my posts man, I've done my share of whining, especially lately with the trouble.[/color]
You bet I am going to court. Not just to recover the money they haven't refunded, but to recover lost time and the injury to my business.
[color=#0000CC]Like I said, I'd be suprised if they didn't refund your money for the reasons stated above. Like I said, trouble taking responsibility. I know it's hard to hear that when you've come right into a hornet's nest of trouble, all I'm saying is it's not always been like that, it's a localized problem that's not affecting all users, and I'm sure it will be taken care of, these people are not lazy or stupid.[/color]
Had you actually read the entire thread, you would know that I WANTED to go away. All I wanted was a refund. Now it is beyond that.
[color=#0000CC]Not only did I read the entire thread, I read every thread you've posted, that's why I gave you my assessment of your personality: High strung (freaking out instead of taking care of business) jackass (you've made an ass of yourself by freaking out so much around the forums lately). Just observations, not entirely personal like...[/color]
Next time read the entire thread, then YOU won't sound like an uninformed moron.
In truth I've experienced the same problems you have with the service lately. The difference is, mine are resolved to my liking (so far, and praying that it continues!) and you've lost money, hosting, and hair I'd be willing to bet. I have sites on several different servers here, that's why I can say with confidence that the issues are localized and not across the board. I had 2 sites that were experiencing the same instabilities and downtimes that you're complaining of, one was under development and was costing me developer's time (always seemed to go down in the middle of working in our 'live' environment), the other was a personal site on a different machine, the other 11 domains were smooth sailing as usual. Working with support (you know they've never failed to get back to me within the advertised 24 hours, EVER.) and through the forum I was able to get the 'in development' site moved to another machine and I left the persoanl site alone as it wasn't costing me anything to leave it lie. The move fixed the critical site (I got an email the next day that the machine I was moved off of was being replaced with a brand new one because of persistant trouble, how ironic) and the site I merely left alone has been doing much better as well, perfect actually, but I don't get into it much lately either so I wouldn't know and hesitate to give an emphatic 'perfect'.
Same situations, polar opposite resolutions. Hmmmm. I'm truly sorry if I offended you with the high strung jackass comment, that was maybe over the top in saying it (it wasn't meant as a personal attack) but if you can listen and learn from it now that you've heard it, maybe it wasn't such a bad thing to say after all.
your ass kissing, uninformed, no post reading pal,