I've submitted a ticket, but a quick perusal of this forum suggests that it gets faster results. This is the first time I've needed support. As usual these days, the wiki specifically doesn't answer my questions...
The domain registration expired on January 28th. The listed e-mail address was no longer active, so we saw no warning messages. Our fault, no question.
Logged into the web panel. Went to "Domains | Registrations"
Clicked the "Renew" button; choosing the default "1 year $0.00"
Clicked OK on the pop-up.
Read "Great! Your account is all paid up, so you can now renew magneticspirits.com!"
Clicked the "Renew magneticspirits.com" now!" button
Website kicks me back to the initial "Domains | Registrations" page.
Hate to gripe, but this is seriously bad.
Yes, the hosting is paid up and up to date, and "Domains | Registrations" page says "You currently have one free domain registration as long as you have an active web hosting plan."
I've gone through this cycle three times, with no result.
Now a quick question that I think MIGHT solve this:
On the "Domains | Manage Domains" page, on the line for this registration, there's a button that reads "Restore" but there's nothing to tell me what that does. The wiki doesn't mention it either. Is this possibly how I get it back on-line??
Oh yeah: Chrome on Mint Linux; current versions of both.