I am a knee-o-pfyte at hosting. Have been with DH for a short 1.5 months. My site, andrewsontheweb.com has been down for 1.5 days. I can access the files via ftp but get "parent directory" in the browser (as does everyone else in the world). No response from DH so far.
Would this traceroute/ping procedure help? How is it done? Any help/advise appreciated. I have new clients waiting to view their new site designs in a temp directory on my site. This isn't good for biz.
I may just start a parking lot striping business. You know-- "stay between the lines".