A site belonging to a customer of mine is down since about 5 hours.
They have their own VPS and Database VPS and run on WordPress. There is one other static site on the VPS that currently works intermittently.
My browser can’t establish a connection and a telnet test to port 80 gives me a “Connection refused”.
However I can ssh into the server.
I have rebooted the VPS (but not the DB VPS). There is enough memory (400 MB), it’s currently using next to nothing as there is no traffic coming through.
Timing wise it appears that the site went down when the http logs were rotated.
I have checked more or less everything I could think of, and sent a request for help to support. Does anyone have any ideas what else I could check or do while we wait?
The url of the site: http://watter.nl
Since it’s a VPS I can arrange admin/root access if needed.
In case someone from support reads this, the ticket numbers are #5576965 and #5577017