Site down for over 12 hours now

Starting to lose patience with your support, no answers and nothing fixed for 12 hours.

VPS with a high traffic site using less than our allotted resources. Site ran fine before you upgrade but has been down ever since.

12 hours now and I still don’t know why my server is down or when i can expect it back up. I am completely in the dark.

This is just a customer-to-customer forum, so there’s not much we can help you with. But it does look like you’re eligible for some free credit: