Site doesnt work... domain issues?


#1

For some reason the site i just setup isnt working. It’s fastcarpetcleaning.com and I have set the name servers and setup the ftp accounts but the site just is not loading. Can some one please check my account and let me know what’s up?


#2

You haven’t put all your files in the proper folder.

When you FTP in, you’ll see directories called “logs” and fastcarpetcleaning.com

All your stuff belongs in the fastcarpetcleaning.com folder.

-Scott


#3

Thank you for your reply. But when I log in there is no fastcarpetcleaning.com folder. Just logs and Maildir. Also, when I try to connect I cannot use fastcarpetcleaning.com as the host, it only works when I use jasper.dreamhost.com.


#4

Go ahead a create a fastcarpetcleaning.com folder in your home directory. From what I see, fastcarpetcleaning.com resolves to Jasper, so it looks like it’s been properly set up.

-Scott


#5

No it def didnt work… Any other suggestions?


#6

Well, that site is displaying an empty directory, and it is resolving to apache2-igloo.jasper.dreamhost.com for me. If it is not doing the same for you, then likely the DNS you are using has not yet been updated, or you have something stuck in a cache somewhere.

You might try http://wiki.dreamhost.com/Flush_DNS

As for why I can’t see the content you have uploaded, and you can’t see the directory, it sounds like you may have uploaded the content as a different user (which would explain why you can’t even see the directory!).

I suggest double checking under Manage Domains in the Web Panel to make sure you are uploading as the same user that the domain is configured to run under. :wink:

Other than that - part of what you are describing sounds like just plain old DNS update lag.

–rlparker


#7

Following the directions here seems to work most of the time.

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