Has this happened to anyone else?
My hosting plan has disappeared COMPLETELY from my account. (Site is obviously dead too due to no hosting.) "This account has no hosting plans."
The plan was fully paid just the day before.
And after 4 days of downtime waiting on support (who initially said I manually deleted it - which I DIDN’T), they brought it back up with no explanation of what happened.
It went back up for 1 day (under “Service Plans”, but still says “This account has no hosting plans”), and then it disappeared AGAIN.
Site has been mostly dead since 31 Jan (5 days).
I also have not heard from support for 2 days 10 hours.
I can’t believe this is happening. How can I keep trusting this system after this? This is really ridiculous and extremely disappointing.