You need to provide the most basic of information to prevent people wasting there time.
Example what do I have to do to in 4 simple steps log into my newly created instance.
You could have just sent me an email after I created an instance saying
The userID is ???
The IP address of the instance is ??
Or … to login you have to … ???
I associated the floating IPs with the instance
but can’t ping it ?
I spent 30 minutes searching the forms just to find that the default user ID is dhc-user ??
Do I have to change to router config some how ?
What is the IP address of the router ?