Signed up on Easter - Account still pending


#1

Hello,
I signed up on Easter this year using the Promotional Code 777e11. As of today, my account is still pending.
How do I find out what is taking so long?
Is it because I haven’t paid the $9.24 for the 1st year of Hosting?
Do I need to change my DNS Servers now while my account is still pending?

In the process of completing the signup info - my last screen indicated:

Welcome to DreamHost!
YOU ARE RESPONSIBLE FOR CHANGING YOUR DNS SERVERS TO:


Your free trial will begin as soon as your account is approved!  We will send you and email with your FTP/shell password when this happens.

In the meantime, please continue to https://panel.dreamhost.com/ to further configure your account.
Thank you for choosing DreamHost!

#2

Hello, I have the same problem, but I have paid the $9.24 on 19th April and my account still pending.
I have a message on left sidebar that says:
“Account Information
PLEASE NOTE
This account is currently pending.
Please have us call you now for immediate approval!”

What’s happening?


#3

It is nothing to do with the promo code. I’ll suggest you to contact DH support via DH panel --> Support --> Contact Support. They will be glad to help you.