Setup new account but its stuck in pending status


#1

It has been over three hours and my account is still stuck in pending status. I have sent a support ticket, but even that has yet been responded to…Please help.

Thank you


#2

Hello,

I apologize for the delay. I pushed this along through our Approvals dep and everything is set to go now.
Let me know if there is anything else I can help with.


#3

I currently have one of my other domains registered over at GoDaddy.com. I have changed my nameservers to point to dreamhost. However, when I try to go goto the dns for that domain, I received no DNS ZONE file on file. Trying to generate one now. Its been over a couple of hours. How long does the dns file generation take. My current site is down, I just need to modify the dns to point back to my staging server so that clients are still able to get to their images


#4

Please note that any time you modify DNS, it may take some time for the new records to propagate and for your site to be accessible from all networks: http://wiki.dreamhost.com/DNS_propagation

You can check the current state of your DNS propagation here: http://www.whatsmydns.net/


#5

I don’t think you need to manually generate zone records in DreamHost. They will be created once you add the domain to your hosting plan. It will take a while for DNS to propagate. Give it another 10 hours and let’s see how it goes