Setup new account but its stuck in pending status


#1

This account is currently pending. Please have us call you now for immediate approval!

The call you now function does nothing. We set it up last night.

#1395928


#2

I do apologize for the delay in the approval of your account.
I’ll go ahead and forward it to our approvals department so that we can get you up and running asap :slight_smile:
Thank you for your patience. Let me know if there is anything else I can help with.


#3

Thanks, we look forward to working with dreamhost again!


#4

Looks like your account has been approved :slight_smile:
I apologize for the delay.
Let me know if there is anything else I can help with.


#5

Thank you thank you!
[hr]
Our account is now disabled ?!


#6

Are you still having issues with your account? You can reply directly to the last email we sent with any specific questions and we’ll be happy to help you out! Thanks :slight_smile:


#7

Looks like it’s all good now :slight_smile:


#8

Hi there, I have the same problem: my account is still pending and the “call us now” function doesn’t work at all.
Any help?

Thanks!

#1363025


#9

Yep, it’s stuck alright. I don’t have access to fix that, alas. If you go to http://dreamhost.com/contact/ and submit a Regarding ‘signup’ and put this information in there? The people with awesome access to that system should be able to fix that.