I’m amazed, and very sorry to hear about the kinds of problems people have had. I’ve been hosting sites (and signing other people up) on Dreamhost for years, and now the site I rely on for my livelihood has been subject to chonically recurring outages.
That site gets a couple of thousand hits a day, and it’s been down for an HOUR again today.
This outage situation has been going on for weeks and I’ve yet to receive a single reply that said anything other than “admin is looking into it…”
I’ve written at least three letters in the last week saying THIS IS A CHRONIC PROBLEM and all I get are vague answers, “… if it isn’t corrected soon…”
What is “soon” supposed to mean?
I’m in a situation now of dreading opening the browser because it’s hit-and-miss if the site is going to open, and I’m supposed to say, “oh, well they’re ‘looking into it’ and something might be done to fix it - ‘soon’. I feel so much better now!”
What is “soon” supposed to mean? How much more downtime do they subject people to before they do something about it?
I am so disappointed with this, it is not anything like the kind of service I’ve counted on for years.
Site’s been down for 90 minutes… and counting.