I have hosted around 50 domains with Dreamhost for more than seven years and I have never been displeased with Dreamhost as a whole. Infact, often times I refer people, clients, and family members to Dreamhost. To be quite honest, I have found myself defending DH and praising DH. I have watched DH grow since the Harvey Mudd College days in 1997 and 1998 and what a trip it’s been. Infact, I was in a couple art groups with one of the founders.
When you become a client for over seven years, you expect a great product - in this case that service would be hosting. I can’t quite remember when it began, but I believe it was about two months ago that I began going from a generous client to an unsatisfied customer.
It seems for the past couple months my websites have gotten slower and slower, my e-mail takes a tad bit longer, and I am left wondering if my websites are hosted on the server located in the basement right next to the old furnace.
Here’s my two cents. Let’s concentrate on giving existing customers what they originally came to DH for. Promo codes are nice to attract new business but let’s offer better promo codes for those of us who been here through thick and thin. I can see where your priorities are and while that’s a shame, I would hate to transfer all of my domains to a new host.