I filed a help desk ticket, and I linked this thread. We'll see what happens.
The way I see it, the $10 is a sunk cost. I need my site to function well, and I'll spend my money in other places should it come to that.
Here's the ticket I sent in:
"I know you guys are swamped, so I'll try and keep this short.
My site is very heavily driven by a mySQL database,
To put things plainly, my site has been very, very slow. It's not recent -- things were slow since I you began hosting me last month. Things get worse in the evening EST hours.
I've conducted a polling of my site's users:
As you can see, about half of my users indicate it takes over 7 seconds for the www.techjapan.com domain to respond.
My site is admittedly database-heavy, but the problem shouldn't be this bad. I guess you guys don't like comparisons, but my previous host served up my pages with a less optimized version of my CMS (PostNuke) in less time.
I'm apparently not the only one with this problem:
So, are you guys in the process of upgrading the database servers, or what? I certainly don't want my site to always be this slow."