Just wanted to say thanks to DH for fixing the problems on monster. I’m a newbie to DH, and I was really getting worried with some of the response times and availability. It is finally responding like I expect it would. Not sure what the problem was, but thanks for fixing it.
Support don’t watch the forums too closely, so to make sure they get your thanks use the feedback form which is linked in the emails sent to you regarding the issue that was fixed. The URL looks like (numbers removed for privacy) http://www.dreamhost.com/survey.cgi?n=xxxxxxxx&m=xxxxxxxx