Server is OFF and I'm get no support


#1

My server is off and all my clients websites and email accounts are off too. I can’t call to Dreamhost, and I can’t get no reply to the I have sent


#2

I apologize for the delay. Were you able to get your issue resolved? If not, please provide your ticket number (should start with an 8) and we can check on the status of the issue.

You can also reach LiveChat or submit a ticket from your panel here:

https://panel.dreamhost.com/index.cgi?tree=support.msg&

Thank you!


#3

When contacting support via Live Chat, a technician may not be immediately available to respond – please be patient as DreamHost support works to address your issue.

Not all issues can be resolved promptly via chat. If during your chat your issue requires further investigation, the technician will instruct you to open a ticket so that support may investigate your issue further.


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#4

contact via mail they will definitely solve your problem, it takes some time.

visit


#5

My server is off and all my clients websites and email accounts are off too. I can’t call to Dreamhost, and I can’t get no reply to the I have sent


#6

We are sorry to hear that! Have you tried using our outside contact form here:
https://www.dreamhost.com/support/

Or can you provide us with any error messages that you may be getting?

Thanks,
Mari