Taking over communication and IT for non profit. Users can't access webmail due to this error: "Internal Server Error 500 Users 'aauwroch' is over quota".
Email is problematic at times. Domain name, mail and web hosting are through DH. This is a non profit run mostly by volunteers. I agreed to take over IT, but I only have information through Word Press access of the website. I need ftp and cpanel access to add second domain and email users. As a non profit, I am not even sure that domain or hosting cost anything. Credit card company if used for domain or hosting package were changed last year. No records of payments to DH from the last 2 years.
Help? Where do I start?