Thanks so much for the detail - I have tried ssh and then my email it then Asks me the following below (not I have changed the personal info - or at least what I think is personal info
"RSA key fingerprint is bc:(bunch of letters/numbers and colons).
Are you sure you want to continue connecting (yes/no)? yes
Warning: Permanently added 'domain.com,IPADDY' (RSA) to the list of known hosts.
After I typed yes it gave the warning and then asked for password - I entered the emails password BUT after 3 times it then gives me the following (which if course I change the personal info)
Permission denied, please try again.
Type in again and same.
Also, do I need to use an email for the domain that is in question? Cause I can just create one for just this purpose and then delete.