The funny thing is Robert the manager promised me I'd be contacted on the same day and that this would be resolved, now it's day 2 and your support chat is still turned off and I have not had ONE email response from you guys from 4-5 different tickets. The duplicate one you see is just me sending an email trying to get a damn response!
Now you ADMIT you gave me a crap VPS:
I'm told I'll be contacted on the day and it's not day 2, no responses what so ever or updates. Yet, you're still charging me for this VPS, hmmm!
This is your manager telling me this and then I'm ignored for days, I have a VPS that is outdated and I can not even use it this is disgusting customer service. I think you should refund me back for a month and sort this out, if this is how you treat your customers of 5 years then I'm simply shocked.
I feel like I'm boxed in and powerless, your support chat is turned off, the support tickets are ignored, I get no email support, honestly, what's happened to DreamHost???