I have asked several times to be moved, and instead I just get replies that my server is being "worked on".
Frustrating to say the least!
I realize that uptime monitors are not the end-all be-all of uptime, that it only captures what was available at the time of the check, however I think when done on a regular basis it can get a fair estimate of what's going on.
My average uptime is still around 99% but of the times that it's gone down sometimes it's an hour or more.
Like I said I'm not expecting perfection, but this server has issues regularly and that's more what I am concerned with.