Sent Messages


I have one user whose sent email has disappeared from her desk top (covering a period of 6 weeks) but appears in her webmail. How can I have it synced back to her desktop?


Is she using IMAP? And which mail client is she using? Many of them let you “Sync All Mailboxes” in IMAP.
Out of curiosity, is her other mail still on her desktop, such as Trash, Saved, etc.?


She is using IMAP, all other mail Synced with the desktop, including mail she is currently sending out. It missing a six week period, from February to March