A friend recommend that I take a look at your hosting services. So far I’m pretty impressed with the amount of
service you offer for a low cost.
However I do have some questions which I can’t seem to find. Is there any downtime with your servers for upgrades or maintenance? How much advance time would I receive?
How often are the servers patch for upgrades? Do you have any QA processes to test those patches or upgrades?
If someone breaks into my website due to a server OS exploit or launches a denial of service attack. How does Dreamhost respond? Especially during a denial of service attack, can Dreamhost help stop the attack? When reporting the problem would it be one number to call? or would I have to navigate through phone mail “hell”
Another post mentioned Exodus. If Exodus goes out of business tomorrow, what would become of my site or even my account? How fast can Dreamhost get my site back up?
If someone could answer the above questions that would be great!