Security question


#1

I changed my password, and then attempted to create a security question. When it asks for my current password, it doesn’t accept the current OR previous password. It says it’s the incorrect password. I can, however, login with the new password.


#2

Does it work yet? Sometimes it takes a bit for things to sync up.

-Scott


#3

no, it’s not working still. It’s a bit of a strange issue, though.

I’m not terribly concerned with it at the moment, but if you guys figure it out, just let me know.

Thanks!


#4

No one here is going to “figure it out”. You need to contact support through the panel.


#5

Hmm… I thought this WAS the support method. I’ll take a look in the panel.


#6

I’m not sure what made you think that.
When you join the forums, there’s an intro page that states thus:

[quote]
Please understand that these forums are not routinely checked by DreamHost employees (although we do show up from time to time!), and are not meant as a replacement for the KBase or support form. While a great way to receive help and insight from other DreamHost customers, you should use the above options if you need a fast or official response.[/quote]
Anyways - hopefully support can address your concerns :wink:


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