Router stability issues

dreamcompute

#1

Over the past couple of days, the router on my account keeps going ‘Down’, and then back to ‘Build’ for 20-30 minutes before network connectivity starts returning to my instances (which usually takes another 5 minutes before it’s back to 100%).

I’ve noticed this has occurred 3-4 times in the past 12-18 hours.

Am I the only one experiencing this issue, or is this a known issue?


#2

Sorry for the issues you are experiencing with your routers. Our cloud team has noticed an increase in these issues and is investigating. Some improvements to the issue have already been fixed, but work continues to make sure the issue is fully resolved. If you have further issues or questions, please feel free to submit a ticket and I would be happy to assist you further.