Rewards payment problems

Does anyone else have problems with paying their bill using the amount in your rewards problems?

I paid about 47 dollars this way and DH has not credited my account.

Thanks,

ā€“ un-rewarded

Apparently, after much superfluous emailing back and forth they finally updated my information (even tho their payment date is 5 days later then the day I actually paid them) .

Be wary, be safe, and most of all be rewarded.