Renewing only domain on the suspended account


#1

I let my account expire, but didn’t think of domain. I’d like to renew domain first and then think about hosting, do I need it at all. I cannot find such option, is it not possible? I also seem to be unable to find option to change billing cycle, do I need to pay another year to get it available or would the account be activated for a month, if I paid monthly amount only?


#2

it may depend on how long you let the domain name expire. contact support and they can let you know.


#3

I’m getting back to my old question. I got my account activated and changed it to monthly billing, domain was renewed for free then. Soon after I decided I won’t be using hosting, so I just ignored invoices, which was probably stupid. Now I “woke up” that it’s better to make sure I won’t lose the domain. I cannot do much in the control panel with suspended account.

I contacted support and they said I need to pay unpaid invoices to retain the domain, they can disable hosting only after the account has been re-activated.

Is this really the case? I think I read here earlier that in this case one needs to pay $9.95 domain registration for the ongoing year to compensate free domain. I would have no problem with this, it’s only fair. But it seems a bit unfair to pay for service you couldn’t use with suspended account.

Again, I know I could have handled this better on my side, no need to point it out for me :slight_smile:


#4

You owe them money on those invoices, plus domain registration. Pay all that and you’ll be set.

-Scott


#5

Which service are you talking about? Did they continue to bill you for months after they suspended your account?

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