Registration/payment concern


#1

Hello

My user number is #1493846. I signed up about 2 hours ago & my account is still ‘pending’, but the registration/card details froze while I was doing this - I registered 3 times and I’m worried I’ve signed up to pay 3 times, or the registration hasn’t actually gone through, as I never got through to any kind of ‘confirmation page’ nor received an email.

Any timely help would be much appreciated. Thanks!


#2

I see you’ve been in communication with our Approvals team. :slight_smile: Looks like there was an error so your card wasn’t charged! We’ve gone ahead and disabled the first pending account, so if you have any trouble setting up your new account, please let me know!