Registered new domain and nothing


#1

is it just me, or, has someone else out there registered a domain, and been charged for it, but i can’t so much as add an email account. i am so frustrated waiting for soo long. i opened a ticket over 26 hours ago addressing this.

Chunky


#2

Remember it can sometimes take 72 to 96 hours for a domain to propagate, during which time you cannot do much of anything. Also bear in mind that things run a bit slower over the weekend, and this is only Monday.


Simon Jessey
Keystone Websites | si-blog


#3

Nevertheless, you should have been sent an email with the IP to use in place of your domain name until the domain name propagates. Make sure you read it thorougly to understand how to use your account.

Jen
http://www.SassyDevil.com/


#4

Has this system changed, then? When I first got an account here, there was no way to browse uploaded files, or setup email accounts, until propagation was complete. Surely this must still be the case for most customers (who share an IP with others)?


Simon Jessey
Keystone Websites | si-blog


#5

I need to correct something. I thought I’d received an email with the IP to use to view and upload stuff before the domain propagated, but going back and looking at them, I didn’t see any. I must have been thinking of my previous host (who told me I was canceled and wouldn’t be charged again, but just was–grrr!!!), as well as other hosts I’ve had. Sorry about that.

But give it another day, and if you’re still having problems, try again with tech help.

Jen
http://www.SassyDevil.com/