Thanks. That is probably the most definitive statement I seen made about procwatch. I think that sentence alone conveys more than this help page.
Memory confused me at first, since php limits memory. The linked help file tho helped me realize account-wide mem use could be a problem.
Here is the problem!! The logs are only visible by support, and only if the customer thinks to ask!
How do you know to ask about procwatch before you know procwatch exists?
There is really nothing to make a shared hosting customer realize what is happening to their site.
I'm a shared hosting customer that has read this forum almost everyday for 9 years. Today, for the first time, I understand the procwatch issues better than I have at anytime during that 9 years.