Question about User ID's


#1

I had a friend who set me up as a user under his account. Now I signed up for hosting and I am restricted on what I can do. I can not go into billing, etc.

How can I fix this?


#2

G’day, everson.
This may be an issue that only DH Support can help you with.
All the best -
marsbar


#3

Your friend created an account for you and gave you certain privileges to access his plan. I assume it’s still his plan and he’s paying the bills etc., so naturally he wouldn’t want to give you access to those parts that deal with the plan basics (billing, choice of plan, what privileges, etc.)

You should speak to your friend before you speak to DH support. Maybe he set these privileges by accident; maybe he did so on purpose. Tell your friend what you want to do that you currently can’t do, and work from there.

TorbenGB
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