I’m a brand new customer, and I guess I picked a bad time to sign up! I’m not going pitch a fit and call Dreamhost an awful host because of this problem, but there’s one thing I don’t understand.
From what I can tell, Dreamhost knew about the blingy cluster problem a good day or two before I ever signed up. WHY, then, would they assign me to that cluster?
I have no idea how they allocate users to clusters, but it seems like if they KNOW a cluster has major problems, they would stop assigning new customers to it until it is fixed.
Particularly if they don’t want users uploading large amounts of files! As a new customer, I obviously have a website that needs uploading.
I’ve seen all the people in the Dreamhost Status page comments throwing fits and claiming they’re leaving, but I understand that all technology has issues from time to time, and I can handle that, especially for as little as I’m paying here. I’m happy with the overall service thus far. I just don’t understand why they’re putting new users on a problematic server.