Is anyone out there getting quarantine reports? I haven’t been able to get mine to work. Checked with support for days now and they kept insisting that I reset the settings and wait. After getting fed up with doing that over and over, I insisted they have someone higher up take a look at the problem. Here is the response I got:
“With regards to the quarantine report, this appears to be a bug. Our
developers are aware of this matter. I will try to get some movement.
However, please understand that this appears to be a rather low priority
bug. I understand it is affecting you. However, in the broad scheme,
there are more pressing issues to tend to.”
Rather low priority? More pressing issues to tend to? Really?! Are things that messed up? Are the features you tell us you have expendable? Am I? C’mon Dreamhost… if it’s broken, it should be a priority to fix it. You have customers that rely upon what you have promised to deliver. Just because you feel it’s not important to you, doesn’t mean you should set it aside as a “low priority” It is important to us.