Problems With WordPress/Website

wordpress

#1

Hi,

A week or so ago, we received a really large code at the top of our website & also our WordPress Dash (see cap below)

http://imgbox.com/LieOzzdG

We deleted the WP Super Cache plug in via our Dashboard which removed the code but ever since our site has been giving us nothing but trouble. Slow & sluggish, internal server errors, not found errors & also ‘Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case’ when we are trying to publish/draft a new post. It seems like something has became broken in our site & we have no idea how to fix it. We are not programmers & have limited technical ability when it comes to problems like this. Any help/advice would be so greatly appreciated.

Website address: http://www.robertpattinsonau.com/


#2

Open a ticket with support and ask to have your account scanned for hacks.


#3

I did a fast manual scan (not as robust as our scanner tool) and didn’t see anything jump out. You’re on PHP 5.3 (good) and server load on your VPS is low. I did notice that you’re hitting the limit of the memory you allocated, which may be causing this, but… I would actually try bumping your PHP memory first. The error logs have a lot of messages that implicate PHP running out of oomph.

Directions for PHPRC files can be found here: http://wiki.dreamhost.com/Php.ini