My account was reactivated and everything put back to normal. With exception to the mysql database. not sure if this is a tech problem or did they wipe them out. In the panel it shows for example 12.52 mb being used on one database. However when you go into phpmyadmin it says database empty. My sites are not running because of this. Any ideas. Unfortunately I do not have a backup database.
So far I have 3 tickets in and the load number on open tickets is increasing but still no response.