Problems with customer service


#1

I’ve been trying to live chat for over 24 hours. I keep getting the message “Live Chat unavailable”. Is anyone else having this problem?


#2

Probably because today is an official holiday in the US


#4

Thank you . Same issue here . But I tried what you said but unfortunately, it didn’t 100% work at my website jobs in dubai . some times it again accure in the site .


#5

Hello jaim_sen,

Thank you for contacting us for help. Our support team is available 24/7 via email/support ticket in the panel here https://panel.dreamhost.com/index.cgi?tree=support.msg& Live Chat in online 5am til 10pm PDT daily, and we offer callbacks are part of our premium support. If you still need help please supply us with a support ticket# or domain name on the account and we can look into the status,

Thanks!
Matt C


#6

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