Problem with Promotion Code


#1

I just had signed up for a account and wanted to use a Promotion code for a plan, but when i went to add a plan and added a crazy insane domain one. It never asked for my promotion code and now I am stuck with the plan on there with no way to get rid of it or to cancel the account. Any help?

-FloatNSink


#2

Normally, you would enter the promo code during step 5 of the sign up sequence (‘Verify Total’).

However, it sounds like you used a previously created Web-ID and added a plan using the panel. I am not sure you have the option of using a promo code under these circumstances.

Email DreamHost and explain the situation, I am sure they will work it out. You can use the ‘Submit Support Request’ option in the panel to do this (Support -> Contact Support -> Submit Support Request).

Mark


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