I made some changes to the email addresses in the DH web panel, and it’s resulted in my husband no longer getting his email. I screwed it up, and I’m not sure how to fix.
He has his main email account, email@example.com, using his domain name, set up through an email program, Outlook Express, I think.
I changed the email addresses, so that his main email account would no longer be the catch-all address.
I edited his secondary email address, firstname.lastname@example.org, so that it would forward to his main email account.
Somewhere along the way, I set things so that he wasn’t getting any email at all at email@example.com.
After realizing this, I tried setting up an email account with firstname.lastname@example.org to forward to email@example.com. That didn’t work.
So I tried restoring the settings so that firstname.lastname@example.org would receive the catch-all. Now emails sent to email@example.com are bouncing.
Could anyone help me figure out how to rectify this? He wants to get all email sent to firstname.lastname@example.org and wants to set up the catch-all account so that emails are deleted with bounce.