I have registered for dreamhost yesterday and my account is still pending. I need this website for a class project and part of the reason for choosing dreampress was that I thought I could get this site up quickly.
At first I thought I might have to set up a service plan, but the only thing that changed since I did so is that now my account page tells me I owe you money. I thought I already paid you this money with the registration, but even when I attempted to pay this amount again, the only possibility would have been per check or money order. I am most certainly not going to do this since it would be way to much effort and time-consuming because I live in Switzerland and don’t even want to think how long it takes until you get this payment.
I already called my credit card company because I thought something might have gone wrong, but according to them the payment has been made.
(A further problem is that I cannot find the domain that I registered whilst creating my account, but I suppose that’s also because my account is still pending right?)
I already sent a ticket yesterday, but with no response. So, could you please fast track this account set up? Since I cannot find my domain in the ‘account management’ I am not even sure if everything is going to work once my account is approved, but I’ll see that then. However, I really need to get this site up and have already put too much time and nerves into this project regarding that I still have nothing in my hands. If I can’t get this site up within the next 24h I’ll unfortunately have to change plans and set my site up with another host because I really need to start working. My account number is #2054035 and I would be very grateful if you could sort this out for me!
Thank you in advance,