I am having some problem which I suspect is more likely caused by the ISP instead of the webhost, but since I don’t know what exactly caused this, I don’t know how to get the ISP to help fix it.
I’ve got two domains hosted on my dreamhost account, under the same user name, and I have problem accessing some files under it when I use the domains, but not when I use a dreamhost subdomain.
Domain1.com - points to /eozoon/domain1/
Subdomain1.dreamhosters.com - also points to /eozoon/domain1/
When I try to view http://domain1.com/file.jpg, it just loads a broken image icon.
But http://subdomain1.dreamhosters.com/file.jpg loads just fine.
(it’s the exact same file at /eozoon/domain1/file.jpg . and I tried reuploading several times just in case it was caused by some strange transfer error. it also happens to different files with various size from 10kb to 100mb)
In the mean while, domain1.com works in general (it takes me to the right page with some broken images).
This also only affects two or three people out of all the people I asked to help me look at the page.
It has been over two weeks since I set up the account and the domain is registered through dreamhost (and I haven’t touched the DNS settings since) so I don’t think it’s because of the DNS.
Suggestion as to what might have caused the problem would be appreciated.