Post support tickets (save when coming back)


#1

Today and also other times I met the problem to can’t save data of support form if it go in connection reset or loading for infinite time the sending data.
I suggest to give a way to save data of support forum if refreshing page or clicking on back button.

Hotel Supplies


#2

Ah, I missed to say that then I tryed to send an emial to support@dreamhost.com and I get back this email:

We’re sorry… your email was unable to be processed by our automatic
support system, and so is being returned to you.

Our system could not find the open support case you were replying to,
and so could not automatically tie your message into our system. If this
was a reply to an EXISTING issue, please be sure to keep the:

[blah 123456]

in the subject line of your reply!

If this is regarding a NEW issue, we must ask that you submit it
through our web panel at:

https://panel.dreamhost.com/?tree=support.msg

(You can log in with this email address and your panel password… have
it emailed to you if you’ve forgotten it!)

All messages submitted through that form are guaranteed to be received!

Our apologies for the inconvenience,

The Happy DreamHost Support Team!

Hotel Supplies