I have been with DH for a few months now, generally happy. I now have 11 domains in my account and it’s going along nicely except for a few issues that are driving me batty:
The control panel is ridiculously, painfully slow. Sometimes it’s snappy, sometimes it takes me days to do something because I load up the CP, click a button and then open other tabs to do things to kill the time while the page I want is trying to load. When the page finally responds, I no longer have the time to do what I wanted to do. By the time I write to support about it, it’s okay so nothing ever gets done. Please tell me there’s some plan to overhaul this beast. Like right now, I’ve managed to read a few threads and post this message, all while the CP is trying to pull up the “announce list” tab so I can post something.
Which brings me to my next quibble…Why do I have to send mail to announcement lists through the CP? I want to be able to designate someone as a “moderator” for my announcement list so they can send posts too, but I don’t want to give them user access to the CP. Not to mention that I have to make sure that I get all my announcement list email because it’s the only record of the postings that I have. It’s my understanding that I’m not allowed to use Mailman for one-way lists, is that true? I have something I have to send out to a list about a meeting next week, and I’ve been sitting here for 15 minutes trying to get in to the CP in order to post it. The less time I have to spend trying to get around the CP, the happier I am.
Why does it take 2-4 hours (on average) to set up an email account? Every other host I’ve ever used activates new mail accounts within minutes, if not seconds.
Still trying to load the #$@%^ announcement list CP. Seems to be a consistent morning problem. Grrrrrr…