Please help!

Hi all! I am new to DreamHost & the board. Here’s my situation…

I signed up for the hosting trial due to the ‘one click’ wordpress feature. While it was pretty easy to start-up, it was a bit more than I expected. Think I mussed up somewhere & desperately need help.

When I was inputting my website information, DreamHost asked for a 'sub-domain & domain". I know what a domain is, but, was unsure on the sub-domain part. So, I just put anything in the field thinking I could change it later. I put ‘sale’ in the sub-domain section. The Wordpress software was installed & everything looked great. I checked my email & clicked the link. My website wasn’t working, so, had to have my registrar change the ‘CPANEL’ from what/where it was to the sub-domain & domain I entered earlier. Well…

When I then went to my website, it took me to some stupid page starting with ‘ This is obviously stemming from the sub-domain/domain situation explained earlier. I CANNOT have this. Can anyone tell me how to change this? Do I need to have a sub-domain?? If so, why do they ask for one??? Furthermore, why was there a little dot or period in the domain box??? Does this mean I will have a dot in front of my domain name??? It is CONFUSING!!!

Can someone help me or get me straight…please? I was recommended by a few of my friends to DreamHost, but, the lack of live support is killing me. I’ve been at this for hours now & want to hang myself.

Any ideas? Thank you in advance!

P.S. - I’m NOT too good on the computer, so, I would gladly provide my phone number if someone would be so kind as to guide me through this.

I am guessing you chose the ‘simple’ install of wordpress. That makes you choose a sub-domain and it also installs the filest to a central location inaccessible to you. You want to first go to manage domains and add you domain name to be fully hosted. Then you go to the one-clicks and choose the custom wordpress install. I don’t understand why people use the one clicks to begin with instead of downloading the files yourself and doing it manually but that’s just me I guess.

I agree,

While i believe it’s a good sellers argument for DH, anybody with intention to to anything more serious than testing out the Software should seriously consider doing their own installation.

I would not feel comfortable if i couldn’t control the files and updates of my CMS myself…

The custom install gives you all the freedom you need. It is just as doing it yourself.