really appreciate the response, but i couldn't get your suggestions to work - prolly user error again.
but when i go into my control panel>>domains>>web>>FTP>>GO
i see listed 3 folders "logs" "maildir" and "mydomain.com"
i opened up the "mydomain.com" folder to delete its contents but once again its telling me i don't have access.
i even tried deleting my webDaV service to see if that would help, but no dice.
i read through the FAQ's and there was a suggestion to view hidden files ( .htaccess and .htpasswd) to delete. which i was able to view the files using ws_ftp, but i still didn't have permission to delete.
any other suggestions would really save me from pulling more hair from my head. thanks!