phpBB registration emails go missing

apps

#1

I have successfully set up a phpBB forum on my site, but any users who try to register using a Hotmail e-mail address never recieve the registration e-mail. It works fine on other e-mail addresses.

I set up a new mailbox on my Dreamhost with no spam filtering, to use as the admin e-mail for the phpBB configuration, but still no joy.

Has anyone got ideas about why the Hotmail e-mails are disappearing?

TIA,

Richard Smith
Drawing Business


#2
  1. Make sure the envelope-sender is being set to an address where you can receive any bounces. Search the forum for “envelope-sender” for more information on how to do this.

  2. How long are you waiting? Sometimes it may take mail a little longer to reach hotmail.

  3. Do the hotmail users in question have junk mail filtering enabled? Have they checked their junk mail folder?

I’m not quite sure what you mean here - do you mean that you don’t get the registration email to this new address?