Doing a quick google let me to your thread on the phpBB forums, which stated, in part:
[quote]We were using Windows server but now moved to Unix.
Here are our forum settings…
Domain Name: www.productionforums.com
Server Port: 80
Script path: /
Cookie secure: Disabled
Cookie domain: .productionforums.com
Cookie path: /
Cookie name: productionforums
Session length [ seconds ]: 3600
Allow automatic logins: Yes
Automatic login key expiry: 0[/quote]
I logged on to your forum, did a few tests, and inspected the cookies that were generated. I’m convinced the problem is in the way you have configured the “Cookie Domain” above Why the “.”? There is a lot of discussion on various phpBB forum sites about that setting, and it needing to closely match the domain (some even insisting that the “www” needs to be there, if that is how the domain is structured). Granted, you may have told Dreahost to serve the site “with or without” the “www”, and it does, but by setting the “www” as part of the domain name in the config, cookies may not be properly recognized if you only surf to http://productionforums.com.
I suggest you browse to a few sites on your computer where the “autologin” function is working for you, and then inspect the cookies they leave in your browser, and compare that to what you site, as it configured now, leaves.
Not being a very experienced phpBB user, I’m not 100% sure, but I’m willilng to bet if you “tune” the “cookie domain” (and possibly path) you will be good to go.
BTW, you should understand that this kind of support for “3rd party software” is not something that is the responsibility of DH tech support to sort out for you, so you might be a little less “harsh” about the fact they didn’t fix it for you.
Not a Dreamhost Employee