Has anyone heard that DH kills the PHP if its using “too much RAM”?
For the Kayako helpdesk I had to change the PHP memory_limit up to 1G so the import from the older version 3 to version 4 would work. That worked great and got all of my data imported.
However to run a simple display or a record in a list the new version 4 (V4) was crashing. Turns out DH has a process that checks php ram usage and kills the php if you are taking too much.
This sounds like a good idea, but it doesnt make much sense to me that the import that needed 1G setup in the ini would work great, but a simple display of a record in a list would crash the ram.
DH support says the process that kills the php is a limit that is “not disclosed” for whatever reason.
Anyone have any ideas?