Phone number of Dreamhost?


#1

I’d like to call you guys, anyone here knows the phone number of Dreamhost where I can speak with someone over there (not an answering machine)?
Thanks :slight_smile:


#2

Dreamhost doesn’t have a number you can call.

They handle sales and support via email. If you have a Sweet Dreams or higher account with them, you can request that the support team call you back (once a month). That option can be found in the web panel, under support > contact support.


#3

Just a fax #. http://www.dreamhost.com/contact.cgi


MacManX.com


#4

I hate lack of customer service so much I’m now looking for another FTP host. The business model is for non-business people.


#5

foggch - We’re sorry to hear you say that. We do have customer service via live chat and email right now, and you can request callbacks if you need them.


#6

Regarding your customer service:
Today I trying to talk to supporter called BrandonW. Hi stopped answering me to my questions and never get back to me. In the session transcript in my support history it’s looks like he answered after 10 minutes after he disappear, but I already closed window. Is this a famous outsourcing support team, I suppose?

I sure I should change your hosting immediately and I want to someone from management contact me regarding this issue. My account 1246353 please answer my support tickets or contact me by my registration e-mail.


#7

I apologize for the trouble with your hosting! A support supervisor replied to your ticket via email. You can Click here http://bit.ly/PfyUyK to view all your support history. For further support please reply directly to the email that was sent or click here http://bit.ly/PfpbbY to send another ticket to our support Dream Team.

Thanks,
Matt C