Phone contact for Dreamhost?

Is there a way to actually get someone there on the phone? I don’t particularly like their emailing systems…especially the ones that return little thank-you notes signed a happy robot or the ones that say thanks for the info, it will not be replied to. I want to know what’s wrong with the site I’m paying for now!

Since I’ve purchased the domain and webspace it’s run slowly, it’s constantly timing me out, the forum that I’ve installed is constantly bombarded with database and server errors and currently none of it’s working at all.

Any suggestions?

Depending on what plan you have, you may have “callbacks” you can use. Otherwise, no.

Simon Jessey
Keystone Websites (business site) | si-blog (personal site with affiliate links)

In all the times I’ve contacted support, I’ve never seen that happen. How are you contacting support?