Well here it is Monday Morning and still my problem is here. Something as simple as resetting the permissions on a folder, has to drag out from Friday to Monday.
The person who reset or supposedly reset the permissions, changed something to read 755 but it wasn’t the permissions.
I have written support back and it has been 1 day and 11 hours and still no response.
The whole weekend I planned on working on this site, and could do absolutely nothing.
There needs to be a better way to deal with something like this. I have no problem with writing to support and having the first message take 24 hours or so to get a response, but if they don’t fix the problem and I write back it should have priority, instead of being put back to the end of the line, and making one wait another 24 hrs. This is just unacceptable.